FAQ’s

How many other weddings will you be working on the same day?

We only undertake one wedding per weekend, which is why we recommend if you are getting married in the busy summer months - to book as early as possible.

Will the florist I've consulted with be the person doing my flowers, or will it be another member of the team?

Yes, the majority of the wedding flowers are created by Suzy, who holds one to one consultations with brides-to-be.  Once the wedding is booked, and depending on the size of wedding, we organise our team of freelance florists to assist with specific weddings.  


Is there a consultation fee? If so, can this be redeemed against our flower order?

There is no consultation fee, we offer a free no obligation consultation.  Once the quotation is sent out to you, and you are happy with the ideas and pricing, we ask for a non-refundable £100 deposit to hold your wedding date with us.  The deposit amount is taken off the final invoice.  Once booked with a deposit (dependent on size of the wedding and colours chosen) then an extra consultation to either the venue/church or flower market will be offered.  Any further face to face meetings requested by the client above and beyond this will be charged at £25 per hour with this amount added to the final balance.  

Is there a maximum distance you will travel to decorate the venue and do you charge for delivery, if so how much?

We cover all of Bedfordshire, Hertfordshire, Cambridgeshire and some venues in Northamptonshire.  We do charge diesel, delivery and for our time, this can be discussed in your consultation.

Can we provide/purchase our own containers for our guest tables ?

We are flexible!  Sometimes the bride and groom prefer to source their own containers, in which case we ask that these are dropped off to us about a week before the wedding.  We fill them with flowers the day before the wedding and then deliver on the morning when we set up the tables.  We prefer not to fill with flowers at the venue on the wedding morning, as sometimes this can take quite a few hours, which is why we ask these are delivered to us or collected in advance.

What do we do with the flowers after the wedding?

Sometimes, at the end of the evening, the bride and groom like to give the table flowers to their parents, extended family or to specific friends.  Other couples like to donate them to local residential homes or a local hospice.  The venue will also sometimes dispose of them if requested prior to the wedding.






I don't know much about flowers and have no idea where to start! Can you help?

Prior to the consultation, the best place to start is to take some cuttings from wedding magazines, create a mood board or a Pinterest wedding board specifically for flowers. 

When will we be expected to pay for our flowers, and by what method?

You will be sent an invoice approximately five weeks prior to your wedding.  Payment is required no later than four weeks prior to the wedding date/event. 

What time do you deliver our wedding flowers?

Typically we deliver the bridal flowers between 8.00am-9.00am, we are flexible however, so we are happy to deliver at a preferred time to you also. We charge 65p per mile from our location in Bedford.

Delivery, set up /take down charges, and additional labour charges will also apply.

Contact us at hello@suzannerandell-floraldesign.co.uk for a tailored quotation for your event.